Make the Most of Time with Your
Doctor
If you have
ever walked out of the doctor's office and
realized you forgot to reveal key information to
your doctor, you're not alone. Many unprepared
patients walk in with aches and pains, only to
walk out with incomplete diagnoses and
accompanying disappointment.
But by
respecting your time and your doctor's, and by
treating your appointment like a 10-minute
business meeting, you can optimize the time.
When it comes to your health care, it's as much
about quality time as it is about quantity of
time.
"Of course,
your relationship with your doctor must be based
on trust and a mutual goal of good health," says
health care advocate M.D. Messina, author of
"Health Care Self-Defense" at
www.HealthCareSelfDefense.com. "So it's
important not to be intimidated. You are in
control of your appointment. You have scheduled
and are paying for this time to be with your
doctor. You are not just a patient. You are the
customer.
Be
responsible. You are not a victim in this
encounter. Rather, you are an equal partner.
Only you have the information the doctor needs
to make sure you don't leave your appointment
disappointed.
Knowing how
to manage your time with your doctor is the
first step to avoid feeling like a victim. This
also means managing your medical information and
being prepared for your next appointment. Here
are some guidelines from Messina's book, "Health
Care Self-Defense," to get you started:
-
Give the
doctor written facts, with your most
troublesome concerns listed first.
-
Have your
past medical and drug history in an
easy-to-access notebook.
-
Record
your current symptoms by time, severity and
frequency.
-
Limit
your personal conversation and stick to the
medical reason you're there.
You expect
your doctor to show you the courtesy of being
informed. Show the doctor the same courtesy. It
is your responsibility in this relationship to
do the following:
-
Provide
medical background information.
-
Answer
detailed questions.
-
Challenge
the doctor's opinion at any time if you think
he doesn't understand you.
Remember,
you share the responsibility for the quality of
health care you receive. Thus, be specific when
you describe your symptoms. Get to the level of
detail that helps your doctor understand your
condition. This will help your doctor help you.
-
Tell the
doctor exactly where and how it hurts.
-
If
something is uncomfortable, let the doctor
know.
-
Tell the
doctor the truth. Do not dramatize or
exaggerate. Don't downplay what's happening
either.
-
Don't be
embarrassed. This is your health!
-
Be
honest. Lying or withholding information from
your doctor will only delay proper treatment.
Never assume your doctor knows what you're
thinking or feeling.
Your doctor
is a trained professional. Think of this person
as a mechanic for your body.
You wouldn't
be embarrassed if your car were leaking fluids,
so don't be embarrassed to tell your doctor if
your parts are not performing. Tell the doctor
as precisely as you can what the problem is.
Then, be
patient and allow the doctor silence while she
mentally reviews your medical history and aligns
those facts with the exam findings. As your
doctor thinks about all the facts you've given,
do a quick mental recap. Ask yourself the
following:
When your
doctor comes back with a diagnosis, make sure he
gives you answers that you understand. Record
your doctor's comments in a notebook or on a
tape recorder if you have trouble remembering
them. Let your doctor repeat the information and
clarify how she made the diagnosis. Don't be
afraid to ask questions.
When your
appointment is finished, reflect on your
interaction with your doctor. Was it productive?
Did your doctor ask you information that you
could not provide details for?
Were you
clear and concise about your symptoms? Did the
doctor answer all your questions? When you left
the doctor's office, did you feel you understood
what you were told?
Remember a
doctor's visit is like a business appointment.
By treating it as such, you'll get the best
possible health care at the lowest cost. You'll
save you and your doctor time and money.